Archive for May, 2011

Job hunting – interviewing tips

The June issue of AALL Spectrum is now posted on AALLNET has an article by Beau Steenken “How to be Uncommon” offering advice to job hunters. The May 25 issue of CBS Moneywatch has “Ace Your Phone Interview: 21 Quick & Simple Tips

More on Filter Bubbles

See the May issue of Mary Ellen Bates’ Bates Info Tip article “Getting ‘Pure’ Search Results”  for tips on getting out of the filter bubble discussed in Jocelyn Stilwell’s post.

And for another take on bubble bursting see the article in the May 27 Washington Post’s Lifestyle “Can games burst the filter bubble?”


All About Filter Bubbles

by Jocelyn D. Stilwell

Two weeks ago, I didn’t know what a filter bubble was. Last week, I was in a Filter Bubble focused filter bubble. Here is what happened: Two of my Facebook friends posted a link to the same video. These were two friends who don’t know each other, and who I know from totally different parts of my life: one was a good friend in high school, and is now a journalist; the other is a friend of my husband, and is an IT guy. This kind of link overlap happens very rarely on my Facebook account, and has never happened with these two friends before. And this information is relevant because of the content of the link they were sharing. It was Eli Pariser’s TED presentation on Filter Bubbles – all about the dangers of getting your news and information from websites that filter information to your personal tastes.

I was driving to our Sacramento office the next day, and information on this subject popped up again. Pariser was on the local NPR station’s “KQED Forum” program. As they were talking, someone mentioned that his talk kept showing up in her news feed and he said:

“It sounds like you’re in a Filter Bubble filter bubble.”

So I know I’m not alone. And like the opposite of irony, my exposure to the concept is an example of the concept. I know a lot of people who care about information dissemination, and I care about it too, so interactive abyss of the internet throws me information on it, as do my news sources, and here I am passing it on to you, in case we’re not in the same bubble.

Here are the things that I’ve taken away from the talk and interview: Pariser says that our online lives tend to reflect our own beliefs back at us. That makes it hard to break out of your own point of view: the personalization of the web obscures facts you should know about, masking them with your social circles’ opinions. Pariser’s analysis of this in his TED talk and the NPR interview focuses on social awareness and the impact on voter opinions and citizenship, as you’d expect from one of the founders of MoveOn.Org. I wonder how it impacts our lives as librarians.

Pariser further observes that being aware of this problem is one step towards solving it, which isn’t always as easy as it sounds. Search engines and social media companies don’t have disclaimers to let you know they’re filtering and personalizing the information you see. As a result, Pariser is encouraging online companies to rethink their personalized algorithms and provide either an opt-out option or an “unsuggester,” tools that would let the user know his or her content is being edited in the first place, and provide them with tools to work around that. He’s right that we don’t always know the degree to which information is personalized online. For example, I knew my Facebook results have been altered and edited based on what I click on. But I had no idea that Google has been personalizing web search results.
What does this mean to law librarians? Here are a few of my thoughts. I think that the personalization is good in our professional lives – for the most part. And I think that we’re adding accuracy to our patrons searches with our good search techniques and by clicking on factual and good sources (or we should be). Google knows a lot about my search patterns, because I keep my to-do list in Gmail’s tasks application, and I have it open all day. You’re welcome, Google. I assume that anyone searching from my IP address, and possibly anyone searching from any location of my firm, has had their results influenced by my search patterns as well. As a librarian, I usually go for the best and most authoritative site when searching for information, and I’m sure that the document search pages for various superior courts have been given unnatural significance for our firm’s network thanks in large part to my unwitting efforts.

However, if I happen to habitually click on the wrong thing when using Google, it has ripple effects that I had no idea about. And frankly, I’m not sure how much my home-based searching might overlap with and influence other people’s work searches (it seems pretty unlikely, come to think of it – we don’t do legal work for “Dancing with the Stars”). Another downside to personalized searching relates to trying to get outside of your own point of view. For example, if an attorney is trying to find information on a subject from the Plaintiff point of view if at a Defense firm, and vice-versa, personalized searching may bury the very information they’re looking for.

And going back to Pariser’s main point – the negative impact of filter bubbles on news searching. News searching is a big part of my work life, and I have no idea how personalization is affecting my news searching. As an information professional, I tend to believe that news sources are not as rich or as deep as they used to be, even ten years ago. The staff cuts at traditional print publishers haven’t been balanced out by free online sources. Given the shrinking number of news outlets, finding and reading ALL the articles on any given thing is a much less daunting task than it once was, so depending on the depth of coverage in your search area, filter bubbles may not be an issue.

Overall, if I had the option to opt-out of personalization, I probably wouldn’t use it at work.

Do any of you have thoughts on how the filter bubble effects libraries and librarians? Maybe you have observations about the down-stream effects of this kind of web searching? In a way, it reminds me of something that happened when I was hosting a WestlawNext orientation with our firm rep – we got a result that wasn’t relevant, and an attorney asked how to avoid it. After a few minutes of “well, you don’t click into it, you have enough information on the main page to make that decision” from our WestlawNext rep, I ended up reminding the room that no matter how much computers can help us “You are always going to be smarter than the software.” And you are – but the software is getting better at telling you what you like to hear.

The real challenge may be keeping our perspective and knowing when to look outside of our filter bubbles for a fresh point of view. This skill is necessary to make sure our future selves are smarter and better informed than our current selves – a goal I think we all share.

Book Review: Thesaurus of Claim Construction

Robert C. Kahrl and Stuart B. Soffer, Thesaurus of Claim Construction. OxfordUniversity Press, 2011.  ($295.00, softcover, ISBN 9780199737116, 1050 pages).

As the introduction to Thesaurus of Claim Construction explains, claim construction is a major phase of patent litigation where the meaning and scope of the claims themselves–the parts of a patent where the inventor states what the invention is and what it can do–is determined by the court.  The outcome of this definition phase is crucial to the respective infringement and invalidity positions of the parties.  The scope determines whether the claims are broad enough to cover the accused products or process at issue and determines whether the claims are broad enough to cover products or processes that were part of the prior art.  This reference book contains over 7000 definitions from over 700 claim construction rulings, arranged largely alphabetically, covering over 1100 patents in more than 200 patent classes.  Thesaurus of Claim Construction is designed for patent practitioners, patent litigators, researchers, and parties to litigation and their in-house counsel.  It would also be of benefit to law students pursuing intellectual property practice, as long as price is not an obstacle.  It is recommended for libraries who can afford to pay almost $300 for a single volume print source that will need regular updating to keep it current.

Chapter 1, “How to Use This Book,” details the book’s sources, structure, and context.  Chapter 2 covers the “Outline of the Law of Claim Construction.”  It discusses in depth the changes in the law resulting from the 1995 Markman case.  Chapters 3 and 6 contain over 700 pages of terms.  Each entry contains the definitions, with any references used by the court in its evaluation of the entry.  This is followed by the patent number, class, and subclass, number of claims, and related patent information.  Docket information follows, including the case title, docket number, judicial district, date of the construction order or document, and stage of proceedings.  Chapters 4-5 cover the outline of the law construing “means-plus-function” elements, and “means-plus-function” terms.  Three very helpful appendices provide an index of keywords in context, a table of dictionary references, and a table of cases.

The authors are highly qualified to write this work and spent several years compiling it.  Robert Kahrl practiced law for over thirty years as a patent litigation specialist.  Stuart Soffer is a technical expert on intellectual property issues regarding software, online and digital rights, and related matters.  Thesaurus of Claim Construction is a unique and excellent print reference to provide the patent practitioner with access to previous rulings on the same or similar terms to the ones that the practitioner is researching.

Donna M. Fisher is a law librarian at Senniger Powers LLP in St. Louis MO.

Law Library Architecture Profile: Melbourne Law School Library

MLS Law Library's student area before the renovations

MLS Law Library's student area before the renovations

The challenge was to create a separate, comfortable, study space for the exclusive use of University of Melbourne law students whenever theLaw Building is open.

In 2002, Melbourne Law School (MLS) moved to a modern corporate looking office building, glass and steel, black, gray and white on both the inside and the outside. The Law Library occupies two and a half floors of the building and is open to all who wish to use the facility. It is heavily used by non-law students, especially around exam time. Not surprisingly, the Law School student representatives approached the Law School administration with a request for a separate, quiet study area open longer than regular Law Library hours and for the exclusive use of MLS students.  In February, 2010, the first stage of the project began.  Half of the third floor of the law library, including three PC labs was made into an area accessible from the lobby by MLS students using their student cards activated as swipe cards.  The creation of the separate study area meant that the Reference Collection had to be removed. High use items from the former Reference Collection were moved to the Reserve Collection,  while other reference items were moved to a separate new shelving area on the fifth floor and the waist high, reference shelves were donated  to a suburban school. Take note, the disappearance of the Reference Collection from a high traffic area was barely noticed by any library users. MLS students needed more study space. In place of the wooden reference shelves, we added additional chairs and tables from storage.

From the end of June to mid August, 2010, the separate study area was closed and all the furniture disappeared.  A staff office and one small

The new law student area

The new law student area

PC Lab were removed to take advantage of the lovely leafy view across University Square Park.  The two smaller, original PC labs were re-configured to create one teaching lab for 30 students. The large PC lab for sixty students remained “as is”.  Both PC labs and the bathrooms were made accessible via a newly created corridor from the third floor lobby and the student printers and print stations were moved to the corridor.  The architect, Steve McIldowie and designer, Simon Carver worked with the builders to transform the large drab shell into an attractive scholarly study space, offering a choice of different work spaces separated by attractive wooden partitions in white oak, and providing a variety of ergonomically correct seats – 137 in all.  Students can sit in the comfortable seating area near the entrance, sit at large board room tables for ten, share smaller tables with one or two other students, sit at benches either facing the park or for more private, focused study,  students can sit at study carrels that face a wall.

MLS law library's new law student area

MLS law library's new law student area

The new lighting is designed for a study area. Gone are the sterile, white walls. The newly painted walls are beige and an earthy shade of red.  To add more color, randomly selected, gray carpet tiles have been replaced with deep red and gold carpet tiles.  A final touch was the installation of artwork on loan from the University of Melbourne’s Potter Gallery.  A small sign at the entrance, reminds the students that they are expected to leave the area to speak on their mobile/cell phones and to eat, however beverages are permitted.  From the first day, MLS students have entered the area and settled into quiet study. The renovation has been a resounding success.

Carole Hinchcliff is the Law Librarian at Melbourne Law School, The University of Melbourne,

“Cramped; Crowded” to Comfortable Research Commons: Indiana University Law School – Indianapolis

Ruth Lilly Law Library Research Commons Ren 1-1

The Ruth Lilly Law Library Research Commons

The renovation was originally scheduled to begin in July and be completed well before the start of classes in August 2010. However, numerous construction delays created a dilemma for the Ruth Lilly Law Library – put off the renovation of the out-of-date cramped and crowded reserve room or commence a two-month construction project just days before the start of classes. In anticipation of previous construction start dates, reserve materials had been weeded and relocated, shelving disassembled and stored, and a reference solution designed. Thus taking the long view, the library proceeded with the renovation to create a research commons that encourages collaboration and student use.

Identifying goals

The library, built in 2001, included a reserve room designed to house eight walk up on-line catalogs, a large now-rarely used reserve print collection located on index tables, a copier room and an awkward reference area.

Ruth Lilly Law Library Research Commons Ren 2-1

Another view of the research commons

The goal was to create an open inviting collaborative research space for students and faculty that would include both soft seating and carrel seating and repurpose the unused copier room. In addition, reference librarians desired a reconfigured reference desk that would be more visible to patrons and enable them to provide more lengthy reference consultations in addition to responding to brief reference questions.

Minimizing the disruption

No renovation comes without disruption. Acknowledging this fact, the library sought to minimize the impact on students and faculty. High use print materials were relocated on the first floor for the duration of the renovation. These print materials were supported with extensive pull-out shelving to compensate for the lack of work tables in the stacks.

Reference librarians provided reference service from the circulation desk and escorted students to their offices via a route through the public services work area and a long plastic encased walkway. Given the careful planning, there was no disruption to reference or other library services during the renovation.

Ruth Lilly Law Library Reserve Room Before Renovation

The Ruth Lilly Law Library before renovations

Just as no renovation comes without disruption, no renovation comes without surprises and delays. Ironically the most inconvenience arose from taking the “JagTag” machine offline; the machine is used by students to load credit onto a student’s id card for printing and other on-campus services. Taking the only JagTag machine in the law school offline required students to travel to another campus building for JagTag services.

Although demolition and construction finished within the anticipated time, furniture delays extended the project. There was much student ribbing about the new yoga space while the library awaited furniture delivery. Students returned from Thanksgiving break to a fully furnished exciting new collaborative space.

The research commons includes a reconfigured reference desk; selected print materials; a “New Titles shelf;” and 45 seats, including eleven carrels. Students have multiple options– shared tables, conversation areas or study carrels. Seating and work space is positioned for ease of use of the remaining print materials and food and beverages are permitted. Since opening, the research commons has become a popular and vibrant area in the library.

Catherine Lemmer is head of information services at the Indiana University School of Law–Indianapolis Ruth Lilly Law Library.

Oklahoma City University’s New Art and Photograph Collection

special collectionsIn the fall of 2010 Robert Henry, former Chief Judge for the United States Court of Appeals for the Tenth Circuit, became the president of Oklahoma City University. Prior to his judicial appointment President Henry served as the dean of OCU School of Law and a tenured professor of law.  Along with his many skills and energy he brought with him an impressive art collection some of which he generously donated to the law library. The diverse collection of donated and loaned artwork included signed United States Supreme Court photos from the early 20th century, numbered and signed prints of work completed by Oklahoma’s most famous Native American artists, artwork by Oklahoma and federal judges, group portraits of the Tenth Circuit judges in their chambers and courtroom, and a Ukrainian campaign poster from the 2004 presidential election; the results of which sparked the Orange Revolution.  We have appropriately named our new collection of art “The Henry Collection.” What made this project interesting (and fun) is that it went beyond a simple redecorating project; temporarily turning this law librarian into an art curator and self-appointed docent.

Built in 1954 Oklahoma Gold Star Memorial building originally housed the School of Religion before eventually being converted to a law library. Others with older buildings and constrained budgets know the maintenance alone can be overwhelming; trying to keep the décor modern and pleasing is even more difficult.  The installation of this collection has substantially added to the aesthetics of our aging building. The artwork and photographs fit well with OCU Law Library’s growing Native American print collection and collection of Oklahoma Supreme Court photographs and memorabilia. But our project went beyond hanging pictures. To add value for our patrons, we thoughtfully developed displays with museum style labels that provide the physical details of the artwork as well as background about the artist. This aspect was particularly challenging.  First we had to identify the author, title of the piece, and date of the work.  To do this we consulted resources ranging from the artists’ personal website, online retailers selling prints, discussion forums, and even Wikipedia.

Cumbo trioThe construction of the museum style labels presented the next round of challenges. We discovered that the equipment often used by art museums such as foam board cutters and screen printers were beyond our price range and expertise level for this project. We were finally able to find an art supplier who sold pre-cut foam board. Then we printed the information on white card stock and glued it to the foam board with spray adhesive. Finally, our reference assistant spent a great deal of time carefully trimming the cardstock on the labels with an exact-o blade.

Henry The Henry Collection breathed new life into the building and the pieces have started a number of lively conversations between patrons and staff.  The art and their labels have provided another mechanism to engage students and faculty and build a sense of community pride in our library and school.

Jennifer Prilliman is reference and student services librarian at the Oklahoma City University Law Library.

Miami Firm Celebrates New Library

Bilzin Sumberg Photo No. 1In mid-2009, the Miami law firm of Bilzin Sumberg made a decision to move into a newly constructed building in the Brickell section of downtown.  This decision provided an opportunity to build a 21st century library for the firm.

The outdated library at our previous location was laid out on two floors, connected with a staircase in the middle and had two smaller practice group libraries on separate floors.  The library had been downsized over the years and all of the study and reading space was taken over by  records and office space.  Attorneys had to stand in the aisles trying to read the books or take them back to their desks.  Additionally, when the library was originally built, it had only one staff office and there was no thought given to using electronic resources through the library.  With a staff of three we needed more staff work space as well as the ability to use the library space for training in print and electronic resources for attorneys and paralegals.

We took the opportunity to not only redefine our space,  but also to redefine our image as a necessary and value-adding resource.  For example, for the firstBilzin Sumberg Photo No. 1 time in firm history, the books are barcoded, the entire collection is cataloged, and self-checkout for materials is available.  The library now also features laptop connectivity, and community desktop computers, in keeping with our dedication to the 21st century user.  We also devised a layout that included staff workspaces that were designed with workflow in mind.   In the staff area, we built a low counter for mail and book box delivery so that we don’t have to bend over or lift the boxes in order to open them that is connected to a long counter for processing materials.  In addition, this counter has plenty of storage for handouts and supplies.

The main library footprint was reduced by nearly a third, from 1587 sq ft to 1082 sq ft, and yet we were able to maximize the space by incorporating a mix of high density shelving for the large reporter sets, perimeter wall shelving for the practice specific materials, and 2 sets of low shelving in themiddle of the room so that users have easy access to stand and browse books.  We also added an eight-person conference table with data and power jacks and a 55″ monitor, so we are now able to conduct regular training, and vendor demonstrations in the library, and lawyers can bring their laptops to the library to plug into the network or use the available wireless access.  We also added a wall of study carrels with computers and a space on the end for the self-checkout machine.

Bilzin Sumberg Photo No. 3We moved into our new space in October 2010 and the response from the firm has been overwhelmingly positive. The new library has proven so popular that we initiated monthly Library Happy Hours, where we conduct short training sessions, while we network with attorneys and staff.  Our in-person usage has increased dramatically and the library was a “must see” stop for all of the open house tours for clients and alumni.

Paul VanderMeer is director of the library and knowledge management at Bilzin Sumberg  Baena Price and Axelrod  in Miami, Florida.

May issue of Spectrum online

Also, readers respond to this month’s Member to Member question: What would you suggest as a new title for Spectrum and why?

Paper copies mailed out to members on April 26, so look for them in your mailboxes soon.

Learn to Create a Quick Strategic Plan When You Don’t Have Time to do it Perfectly

Strategic planning is one process for setting goals and priorities. However, it is easy to become distracted by unwieldy and repetitive processes, jargon, and arguments over whether something is a goal, outcome, principle, or strategy. Join the June 9 webinar, The Five-Minute Strategic Plan: When You Don’t Have the Time or Resources to Do It Perfectly, from 11 a.m.-12 p.m. CST, to learn a simple, proven model that translates strategic planning into four basic steps (plus one that repeats). It allows for effective design and execution when time is short and you need to move ahead quickly – without driving yourself and other people crazy.

This webinar will discuss how to:

  • Effectively sample qualitative and quantitative research about past, current, and potential users
  • Distill leadership-level concepts (mission, vision, values) in a “where are we going, and why” statement
  • Tie strategic planning goals into project management execution
  • Evaluate plans based on users’ criteria
  • Prevent micromanagement

Register by June 2.

May 2011

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