Achieving reference services excellence in a rapidly changing environment requires adding new skills to your current arsenal. Join AALL for the August 3 webinar, Pushing the Boundaries: Excellence in Reference Services, at 12 p.m. EST, as Marie L. Radford, Ph.D., teaches you how to push the boundaries in providing reference services. Radford is an associate professor in the School of Communication and Information at Rutgers and a library consultant with expertise in reference services, management, retrieving and evaluating electronic resources, online searching, and school media.
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